SMART Spine Institute & Surgery Center

Terms & Conditions of Use

Last Updated: April 2026

Plain Language Summary: By using our website at mysmartspine.com, you agree to these Terms & Conditions. Our website provides general health information only — it is not a substitute for professional medical advice. We are not liable for decisions made based on website content. Questions? Contact us at info@mysmartspine.com or 626-445-0326.

1. Acceptance of Terms

By accessing or using the website located at https://mysmartspine.com (the “Website”), you agree to be bound by these Terms & Conditions of Use (“Terms”). These Terms apply to all visitors, patients, and others who access or use the Website.

If you do not agree to these Terms, please do not use our Website. SMART Spine Institute & Surgery Center (“we,” “us,” or “our”) reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Website following any changes constitutes your acceptance of those changes.

 

2. Not Medical Advice

IMPORTANT: The content on this Website is provided for general informational and educational purposes only. It is not intended to be, and should not be interpreted as, professional medical advice, diagnosis, or treatment.

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this Website. If you think you may have a medical emergency, call 911 or go to the nearest emergency room immediately.

A visit to this Website does not create a doctor-patient relationship between you and SMART Spine Institute & Surgery Center or any of its physicians or staff.

 

3. Use of the Website

A. Permitted Use

You may use this Website for lawful purposes only. You agree to use the Website solely to learn about our services, contact our office, and access information relevant to your healthcare needs.

 

B. Prohibited Use

You agree not to:

  • Use the Website in any way that violates applicable federal, state, or local laws or regulations.
  • Attempt to gain unauthorized access to any part of the Website or its related systems.
  • Transmit any unsolicited or unauthorized advertising, spam, or promotional materials.
  • Use the Website to collect or harvest any personally identifiable information from other users.
  • Upload or transmit viruses, malware, or any other harmful code.
  • Reproduce, duplicate, copy, sell, or exploit any portion of the Website without our express written permission.
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

 

4. Appointment Requests & Online Forms

Any appointment requests, contact form submissions, or inquiries submitted through this Website are not guaranteed to be received or acted upon immediately. Submitting a request through the Website does not confirm an appointment.

For urgent medical needs, please contact our office directly by phone at 626-445-0326 during business hours. Do not use this Website or any online form to communicate emergency medical information.

 

5. Intellectual Property

All content on this Website — including but not limited to text, graphics, logos, images, audio clips, and software — is the property of SMART Spine Institute & Surgery Center or its content suppliers and is protected by applicable United States and international copyright, trademark, and other intellectual property laws.

You may view and print pages from this Website for your personal, non-commercial use only. You may not:

  • Reproduce, distribute, or republish any content from this Website without our prior written consent.
  • Modify or create derivative works based on Website content.
  • Use our name, logo, or trademarks without our express written permission.

 

6. Third-Party Links

Our Website may contain links to third-party websites or resources. These links are provided for your convenience and informational purposes only. We do not endorse, control, or assume any responsibility for the content, privacy policies, or practices of any third-party websites.

We encourage you to review the terms and privacy policies of any third-party sites you visit. Your use of third-party sites is at your own risk.

 

7. Disclaimer of Warranties

THIS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SMART SPINE INSTITUTE & SURGERY CENTER DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Any warranty that the Website will be uninterrupted, error-free, or free of viruses or other harmful components.
  • Any warranty regarding the accuracy, reliability, completeness, or timeliness of any content on the Website.

 

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SMART SPINE INSTITUTE & SURGERY CENTER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM:

  • Your use of or inability to use the Website.
  • Any reliance on information obtained through the Website.
  • Unauthorized access to or alteration of your transmissions or data.
  • Any other matter relating to the Website.

This limitation applies whether the claim is based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not we have been advised of the possibility of such damages.

 

9. Telehealth & Online Communications

Any communications through this Website, including emails, contact forms, or chat features, are not encrypted end-to-end and should not be used to transmit sensitive personal health information (PHI). For secure communications regarding your medical care, please contact our office directly by phone.

Use of any telehealth or virtual consultation services offered through or linked from this Website is subject to additional terms, applicable state laws, and your prior consent.

 

10. Privacy

Your use of this Website is also governed by our Privacy Policy & Notice of Privacy Practices, which is incorporated by reference into these Terms. Please review our Privacy Policy at https://mysmartspine.com/privacy-policy/ to understand our practices.

 

11. Indemnification

You agree to defend, indemnify, and hold harmless SMART Spine Institute & Surgery Center and its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website.

 

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the Website shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.

You agree to submit to the personal jurisdiction of such courts and waive any objection to the laying of venue in Los Angeles County, California.

 

13. Accessibility

SMART Spine Institute & Surgery Center is committed to making our Website accessible to all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. If you experience any difficulty accessing content on our Website, please contact us at 626-445-0326 or info@mysmartspine.com and we will make reasonable efforts to assist you.

 

14. Changes to These Terms

We reserve the right to revise these Terms at any time. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review these Terms periodically. Your continued use of the Website after any changes are posted constitutes your acceptance of the new Terms.

 

15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

 

SMART Spine Institute & Surgery Center

131 E Huntington Dr, Arcadia, CA 91006

Phone: 626-445-0326

Email: info@mysmartspine.com

Website: www.mysmartspine.com

 

These Terms & Conditions were last reviewed and updated in April 2026. SMART Spine Institute & Surgery Center recommends that a qualified attorney review these Terms before publishing to ensure compliance with all applicable laws and regulations.