Privacy Policy

Who we are

Our website address is: https://mysmartspine.com/.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site mysmartspine we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website mysmartpine.com, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on mysmartspine.com, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments made at mysmartspine.com may be checked through an automated spam detection service.

Your Contact Information

When you contact SMART Spine Institute, we may collect personal information such as your name, email address, phone number, and any other details you provide. This information is used solely for the purpose of responding to your inquiries and providing you with the requested services.

Additional Information

We may also collect additional information relevant to your treatment and health management. This includes medical history, treatment records, and other health-related data. This information is essential for us to deliver high-quality care tailored to your needs.

How We Protect Your Data

We take the protection of your personal information very seriously. SMART Spine Institute implements a variety of security measures to maintain the safety of your personal data. These measures include encrypted storage, secure access controls, and regular security audits to prevent unauthorized access and ensure data integrity.

What Data Breach Procedures We Have in Place

In the event of a data breach, SMART Spine Institute has a comprehensive incident response plan to mitigate any potential damage. This includes promptly identifying and containing the breach, assessing the scope of the breach, notifying affected individuals and authorities as required, and implementing measures to prevent future breaches.

What Third Parties We Receive Data From

SMART Spine Institute may receive data from third-party sources, such as other healthcare providers, insurance companies, and diagnostic laboratories. This information is used to enhance our understanding of your health needs and provide comprehensive care. We ensure that all third-party data is handled with the same level of security and confidentiality as the information you provide directly.

What Automated Decision Making and/or Profiling We Do with User Data

SMART Spine Institute does not engage in automated decision-making or profiling using your personal data. All decisions regarding your care and treatment are made by our qualified healthcare professionals based on a thorough review of your medical information and health needs.

Industry Regulatory Disclosure Requirements

SMART Spine Institute complies with all relevant industry regulatory disclosure requirements, including those mandated by healthcare laws and regulations. This ensures that we handle your personal information in accordance with legal standards and maintain the highest level of privacy and confidentiality.